Objective

Identify unresolved high-impact alerts that may need operational attention.

Environment

  • Your account can view alerts in Overview or Workflows.

Resolution

User Guide example: Overview active alerts and incidents panel with severity counts, Timeline, and Acknowledge controls.
  1. Open Overview and find Active Critical Alerts, or open Workflows and select Alerts.
  2. Read each alert’s severity, title, trigger time, and affected scope.
  3. Use Timeline where available to check relevant agent state history.
  4. Open the full alert view for more context before deciding who should respond.
Note: Check the scope

An alert is a signal to investigate; confirm the current underlying state before deciding the response.