Definition

A scorecard can combine Weighted groups that produce a percentage score, Critical groups that report a separate pass or failure, and Insight groups that capture information without adding points.

Context

Open a scorecard in QA Settings · Scorecards to see its groups and criteria. A person with Quality: Manage can change a draft; published versions are read-only.

Attributes

  • Weighted criteria: Their percentage points form the numeric score. Enabled weighted groups must total 100% before publication. An N/A result removes that criterion from scoring and renormalizes the remaining applicable weight.
  • Critical checks: These criteria are outside the numeric score. A failed critical criterion marks the evaluation as a critical failure even when its numeric score is high. Use them for requirements whose failure should be visible independently of an average.
  • Unscored insights: Insight criteria collect structured observations, such as ticket difficulty, without contributing points or triggering the critical gate. They can add context for a reviewer without changing the grade.
  • Disabled criteria: A disabled criterion remains in the scorecard definition but does not count in the evaluation.

When designing a standard, put a requirement in the group mode that matches how its result should affect review. See How To Add And Weight Criteria for scoring setup and How Scorecard Versions Affect Evaluations for how the published standard is retained.