# How To View Your Points And Rewards

Use **My Rewards** to review your current points, award history, and rewards available for finalized periods.

## Environment

- Your company has enabled Engaging, and your account is eligible for the program.

## Resolution

1. Select **My Rewards** from the left menu.
2. Review **Current progress** for your monthly or quarterly points and progress toward the next reward threshold.
3. Under **Awards & rewards**, review **Award history** for point entries, dates, and reasons. Check **Available rewards** for choices unlocked by finalized periods, and **Finalized history** for completed period totals.
4. If you are eligible but do not see a reward for a finalized period, ask an administrator to check the period's eligibility and active reward thresholds.

> Canonical page: https://zenops.cx/help/articles/view-your-points-and-rewards/
> Audience: For agents
> Summary: Review current points, award history, and rewards available for finalized periods.

## Notes on this article

### Note: Current points are provisional

After step 2 in resolution. Points for an open month or quarter can change. Reward choices appear after the period is finalized.

## Visual references

- My Rewards groups current monthly and quarterly progress, award history, available rewards, and finalized totals. Select the image to inspect it at full size.: [My Rewards agent page showing monthly and quarterly progress, award history, an available reward with its claim status, and finalized history.](https://zenops.cx/help/assets/my-rewards-agent-dashboard.png)