# How To View Your Performance

Use **My Performance** to review your results for a selected date range.

## Environment

- Your account is linked to a workforce profile.

## Resolution

1. Select **My Performance** from the left menu.
2. Choose a date or date range. The dashboard uses your profile timezone to define the dates shown.
3. Review the performance tiles and trends available for the selected period. These may include solved tickets, CSAT, scheduled hours, adherence, conformance, and target context. A Salary Bonus tile appears only if your manager has enabled it for you.
4. Review rated-ticket details when they are available. For adherence or conformance, select a day with data to inspect its interval details.

If performance data is unavailable, ask an administrator to check that your workforce profile is linked and that the required reporting data and sections are available for the selected dates.

> Canonical page: https://zenops.cx/help/articles/view-your-performance/
> Audience: For agents
> Summary: Review your performance results and trends for a selected date range.

## Notes on this article

### Note: An unavailable value is not zero

After step 4 in resolution. A blank metric can mean its source data is unavailable for the selected period. Ask an administrator to check data and reporting visibility before treating it as zero.

## Visual references

- The agent portal shows the selected date range, timezone, performance cards, and trends together. Select the image to inspect it at full size.: [My Performance agent portal page for September 1–30, 2026, showing solved tickets, CSAT, worked hours, adherence, conformance, and daily solved-ticket and public-comments trends.](https://zenops.cx/help/assets/my-performance-agent-dashboard.png)