# Review Alert History In Chronological And Paired Views

## Objective

Trace when an alert triggered, recovered, and was acknowledged.

## Environment

- Your account can open **Workflows** > **Alerts** > **Alert History**.

## Resolution

1. Open **Workflows**, select **Alerts**, and open **Alert History**.
2. Use filters such as lifecycle, acknowledgement, alert type, severity, or channel to narrow the history.
3. Select **Chronological** for an event stream or **Paired** to see each trigger beside its recovery.
4. Open **Timeline** for a relevant staffing alert when the history entry offers it.

> Canonical page: https://zenops.cx/help/articles/review-alert-history-in-chronological-and-paired-views/
> Audience: For managers and team leads
> Summary: Trace when an alert triggered, recovered, and was acknowledged.

## Notes on this article

### Note: Check the scope

In resolution. Paired view helps review the full alert lifecycle; a trigger without a matching recovery remains a distinct active concern.

## Visual references

- The Chronological view lists alert events in sequence. The Paired view places a trigger beside its recovery so you can review one alert lifecycle.: [Alert History in Chronological view, with a generic Orders Queue threshold alert followed by a Support Queue recovery event, sample alert IDs, and shifted timestamps.](https://zenops.cx/help/assets/realtime-alert-history-chronological-anonymized.png), [Alert History in Paired view, with an open Orders Queue alert and a Support Queue trigger beside its 42-second recovery, using sample IDs and shifted dates.](https://zenops.cx/help/assets/realtime-alert-history-paired-anonymized.png)