# Review Active Incidents And Their History

## Objective

See which operational issues remain open and what has already been done.

## Environment

- Your account can open **Incidents**.

## Resolution

1. Open **Workflows** and select **Incidents**.
2. Use the active badge and list to identify unresolved incidents.
3. Open an incident to review its current details and recorded changes.
4. Compare its start and update times with relevant alerts and dashboard metrics.

> Canonical page: https://zenops.cx/help/articles/review-active-incidents-and-their-history/
> Audience: For managers and team leads
> Summary: See which operational issues remain open and what has already been done.

## Notes on this article

### Note: Check the scope

In resolution. An incident’s recorded status summarizes response work; compare it with current service metrics for the live condition.