# How To Use The Criteria Library

## Objective

Maintain reusable criteria and copy them into scorecard drafts.

## Before you begin

You need **Quality: Manage** to edit the library. Reviewers with read access can inspect published scorecards without changing the library.

## Resolution

1. **Open the library.** Go to [QA Settings · Criteria](https://wfm.zenops.cx/settings/service/qa-analysis/criteria). The library holds groups and criteria your team can reuse across scorecards.
2. **Choose a source.** Select **Import from ZenOps** or **Browse the ZenOps library** to copy the supplied examples, or select **Add group** or **Create a group** to write your own.
3. **Define a group and its criteria.** Choose the group's mode, add criteria, and write standards and evidence guidance that a reviewer can apply to a real conversation. Library weights are defaults for new scorecards, not a shared score that updates every scorecard.
4. **Copy into a draft.** Open a draft from [QA Settings · Scorecards](https://wfm.zenops.cx/settings/service/qa-analysis/scorecards), choose a target group, and select **Add from library**. Search and select the criteria you want to copy. Review their weights and wording in the draft before publishing.
5. **Maintain each copy deliberately.** A scorecard stores its own copy of a library criterion, including its attached evidence and guidance defaults. Changing or deleting a library item later does not rewrite a scorecard that already copied it or any published version.

Use [How To Add And Weight Criteria](/help/articles/qa-how-to-add-and-weight-criteria/) to balance the copied criteria in the scorecard.

> Canonical page: https://zenops.cx/help/articles/qa-how-to-use-the-criteria-library/
> Audience: For quality managers
> Summary: Maintain reusable criteria and copy them into scorecard drafts.

## Visual references

- The ZenOps criteria library lets you search templates, see which ones are already in your library, and add selected criteria for your team to edit.: [Add from the ZenOps criteria library dialog with a criteria search field, Critical Compliance templates, already-in-library labels, and an Add to my library button.](https://zenops.cx/help/assets/qa-criteria-library-template-dialog.png)