Objective

Remove a saved criterion decision and return its effective grade to the original AI result.

Before you begin

You need Quality: Manage and a criterion with a saved manager decision in a completed run. Clearing is recorded in the decision history; it does not delete the original AI result.

Resolution

  1. Open the affected run. Go to QA Analysis · QA Grades, open the run, and select the correct overall or agent target.
  2. Find the criterion. Expand its scorecard group and criterion. Review the current manager choice and the AI grade shown beside it.
  3. Clear the choice. In Manager review, select Clear decision. The current decision is removed and the effective grade returns to the AI grade. The run reloads the effective score and review progress.
  4. Verify history. Select Show change history to confirm the clear action and earlier decisions are still recorded.
  5. Check publication. If the agent grade was already published, clearing the decision changes the internal effective result but does not silently replace the agent's published snapshot. Use Publish corrections on the run page if the agent should receive a new version.

If you meant to keep a reviewed state while using the AI grade, choose Change decision and Approve AI grade instead. See How Manager Decisions Affect The Effective Score.