# How To Create Shift Types

## Objective

Create a shift type with the name, display, and time details planners need when adding shifts to schedules.

## Environment

- You have permission to manage **Scheduling Settings**.
- You know the shift patterns your organization uses and the names and time details that should appear in planning.

## Resolution

1. Open **Scheduling Settings** → **Shift Types**. Review existing types before adding one with the same purpose.
2. Select **Add Shift Type**. Enter the shift name, display, and time details requested by your organization, then save it.
3. Confirm that the new type appears in the **Shift Types** list.

To define schedule activities, see [How To Create Activity Types](/help/articles/create-activity-types/).

> Canonical page: https://zenops.cx/help/articles/create-shift-types/
> Audience: For administrators
> Summary: Define reusable shift patterns planners can choose when building schedules.

## Notes on this article

### Note: A type is not a scheduled shift

After step 3 in resolution. Creating a shift type makes it available to planners; it does not place a shift on an agent’s schedule.

## Visual references

- Review reusable shift templates in the Shift Types list before adding a new one.: [Scheduling Settings with Shift Types selected and a table of reusable shifts, including start and end times, duration, timezone, and status.](https://zenops.cx/help/assets/shift-types-list.png)
- The Edit shift form collects the name, display, color, and time details for a reusable shift type.: [Edit shift dialog showing the Early Morning name, icon, display name, preview, color, and start and end time fields.](https://zenops.cx/help/assets/shift-type-edit-form.png)