# How To Check The Zendesk Integration Status

## Objective

Confirm that ZenOps is connected to the intended Zendesk account and check when its data was last synchronized.

## Resolution

1. Open **Integrations** from the ZenOps sidebar and find the Zendesk integration.
2. Select **Manage** to open its settings. Confirm that **Zendesk Subdomain** matches the part of your Zendesk address before `.zendesk.com`. For example, enter `company` for `company.zendesk.com`.
3. In **Zendesk Integration**, check for **OAuth connection active**. If you have not connected this Zendesk account, follow [How To Connect Zendesk](/help/articles/connect-zendesk/) to save its subdomain and authorize it.
4. In **Zendesk Data Sync**, review **Last synced** and its displayed timezone. To request a fresh sync, select **Sync Zendesk Data**, wait for the result, reload the page, and confirm the timestamp advanced.

For a detailed check of agents, groups, and queues in ZenOps WFM, see [How To Verify That Workforce Data Is Syncing](/help/articles/verify-that-workforce-data-is-syncing/). If the connection or sync reports an error, see [Resolve A Zendesk Integration Problem](/help/articles/resolve-a-zendesk-integration-problem/).

> Canonical page: https://zenops.cx/help/articles/check-zendesk-integration-status/
> Audience: For administrators with Integrations access
> Summary: Confirm the Zendesk connection and check the latest data sync time.